Once you have completed onboarding, it's truly as simple as:
Use Otto's filters to find a car that meets your needs (Self Drive & Chauffeur)
Rent the car you want in < 1 min. Free cancelation up to 24hrs before pickup
Simple pickup & drop-off process without the hassle & hidden fees
We let you choose the exact car you want, when you want it, with clear and transparent pricing!
Reserve a vehicle in 60 seconds or less!
Seamless pickup and drop off process 🎉
Otto customer success team in case of emergency 💬
Welcoming renters from all countries 🌍
With creating intuitive software, along with renters and car rental businesses at our core, we've built a software that helps local car rental companies to compete with Hertz, Avis, National, Booking, Expedia, etc.
We partner with global leaders in payments & identity verification to help us provide a transformational step forward in the security, accountability, & ease of peer to peer vehicle renting in Africa & beyond!
Be an early supporter! Click the link below to join our renter advisory board! We'll send you Whatsapp launch announcements, and prioritize your feedback on how to improve Otto!
To book a car on Otto you need a valid ID and drivers license that shows you are over 18 years old!
This will be required to complete your booking and you should also carry a physical copy that will be checked by a host upon pick up.
You do not need to have your own car insurance to book a car on Otto!
However if you’re at fault in an accident, and you don’t have liability insurance, you will be required to pay for the cost of damage of the vehicle or damage fee set by the host based on the host’s repair costs
If you cancel a booking before 24 hours, Otto will provide you a full refund of your money less the payment processing fee. If you cancel in less than 24 hours to booking, Otto will not issue you any refund. This is in respect to hosts who had reserved the vehicle in anticipation for your booking.
If you get in an accident, whether it was your fault or someone else's:
1. Immediately message and call your host and Otto.
2. The host will then provide you express instructions on their preferred methods to repair the vehicle.
3. If you are responsible for the damages, you will be expected to cover the "Max damage cost" you agreed to by renting a given vehicle.
Otto ensures your safety at each step of the process:
1. We verify host Identity in order to signup using Smile Identity!
2. We ensure all vehicles on Otto have basic commercial insurance & certificate of roadworthiness
3. We use Paystack to guarantee safe, secure, and seamless payments
4. Our help articles guide renters in additional practices to help protect them, including taking photos and videos when picking up and dropping off the vehicle to avoid damage liability.
Transparent pricing is important, it helps everyone feel like we can trust one another. So we keep it simple:
1. Hosts set the vehicle price
2. We transparently add payment processing fee, Otto’s service fee, & taxes
The final price is you will see, and we also make it easy for you view the full breakdown!
